Refund Policy

1 Introduction

This Refund Policy explains the terms applicable to membership application payments made through the Telugu Journalists Forum (TJF) website.

By making a payment through this website, you acknowledge that you have read and understood this Refund Policy.

2 Membership Fees

The applicable membership fee will be displayed to the applicant before the payment is completed.

• Applicants should verify their application details and the applicable fee before making payment.
• Membership fees should be paid only through the payment methods provided on the official TJF website.
• Applicants should not make duplicate payments for the same application.

3 Payment Gateway

Online payments may be processed through Cashfree Payments or another authorized payment service provider.

Payment processing is subject to the payment gateway's systems, policies, and technical procedures.

A payment may initially appear as pending until the transaction is confirmed by the payment gateway and our server.

4 Successful Payment

Once a payment has been successfully processed, the transaction will be recorded against the relevant membership application.

A successful payment does not necessarily mean that the membership application has been finally approved. Membership approval remains subject to the applicable eligibility, verification, and organizational procedures.

5 Failed or Declined Payment

If a payment is declined, cancelled, or fails before the transaction is successfully completed, no membership payment will be considered successfully received unless the payment gateway subsequently confirms the transaction.

If money has been debited from your account despite a failed transaction, the transaction will be checked against the payment gateway records.

Where the payment gateway confirms that the transaction failed but the amount was debited, the applicable amount may be automatically reversed or refunded through the payment provider according to its processing procedures.

6 Duplicate Payments

If you accidentally make more than one successful payment for the same membership application, please contact us as soon as possible.

After verifying the transactions, an eligible duplicate payment may be refunded after deducting any applicable transaction or processing charges, where permitted.

7 Membership Application Rejection

Payment of a membership fee does not automatically guarantee membership approval.

If an application is rejected after payment, the refund eligibility will be determined according to the applicable membership and refund rules of Telugu Journalists Forum.

Where a refund is approved, the amount will normally be processed through the applicable payment method or payment gateway.

8 Non-Refundable Situations

Unless otherwise approved by Telugu Journalists Forum, payments may not be refundable in situations such as:

• The applicant voluntarily decides not to continue with the membership after successful payment.
• The applicant provides false, misleading, or fraudulent information.
• The application is rejected due to information or documents found to be inaccurate or fraudulent.
• The applicant fails to satisfy applicable membership requirements.
• The applicant requests cancellation after membership has already been processed, where the applicable membership rules do not permit a refund.

9 How to Request a Refund

If you believe that you are eligible for a refund, please contact us with the following information:

• Applicant's full name
• Application number
• Registered mobile number
• Registered email address
• Cashfree order ID, if available
• Payment reference or transaction details
• Reason for the refund request

Refund requests can be submitted through our Contact Us page.

10 Refund Verification

All refund requests may be reviewed before approval.

We may verify the application details, payment records, Cashfree transaction information, and other relevant information before processing a refund.

Providing false information in a refund request may result in rejection of the request.

11 Refund Processing Time

Once a refund is approved, it will be initiated through the applicable payment processing system.

The time required for the refunded amount to appear in the applicant's account may depend on the payment gateway, bank, card issuer, UPI provider, or other financial institution.

12 Payment Disputes

If you notice an unexpected payment or have an issue with a transaction, please contact TJF with the relevant transaction details before initiating a payment dispute or chargeback where possible.

We will review the transaction and provide relevant information to the payment service provider where necessary.

13 Fraudulent or Unauthorized Transactions

If you believe that a payment was made without your authorization, please contact your bank or payment service provider immediately and notify us with the relevant transaction details.

We may investigate the transaction and cooperate with the payment gateway or relevant authorities where appropriate.

14 Changes to This Refund Policy

Telugu Journalists Forum may update this Refund Policy from time to time to reflect changes in membership rules, payment procedures, organizational policies, or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

15 Contact Us

For questions regarding payments, cancellations, or refunds, please contact Telugu Journalists Forum.